Our Favorite AskGlyphic Call Prompts

AskGlyphic offers endless options to retrieve, structure, and present information collected across calls. It also makes it easy to get quick feedback on your own selling. We've collected and analysed the most popular AskGlyphic prompts from our users — to inspire and spark creativity.

The range covers coaching, deal analysis, call summaries, and customer success workflows.

Tip: Save your favourites as Quick Actions so you can run them on any call with a single click. See Quick Actions for how to set these up.

Coaching

• What pain questions should I have asked? — Gives suggestions for better pain identification questions next time.

• What specific areas of improvement can we identify in our pitch or approach based on this call? — Encourages refinement of sales techniques.

• Break down the call into actionable insights and learning points for the team. — Transforms the call analysis into practical lessons.

• How does [specific individual's] role influence the buying decision, and how should we tailor our communication with them? — Adapts communication strategies based on roles and influence.

• Which features or aspects of our product/service got the most positive response, and how can we emphasise these in future discussions? — Leverages strengths in future sales conversations.

• What specific phrases or approaches seemed to resonate most with the client, and how can we replicate this in future calls? — Focuses on replicating successful communication techniques.

• How can we better anticipate and address common objections or concerns raised by clients in this sector? — Prepares the team for common challenges in the industry.

• Which areas of product knowledge need strengthening based on the questions and feedback from the client? — Identifies knowledge gaps to improve product presentation.

• Give me some coachable moments from this call.

Deal Analysis

• What are the three key outcomes we achieved in this call, and how do they align with our sales goals? — Assesses achievements against sales objectives.

• In response to our solution, what were the client's three main concerns or objections, and how can we address them? — Identifies and strategises to overcome roadblocks.

• What were the top three challenges or pain points the client mentioned, and how can our solution address them? — Focuses on aligning solutions with client issues.

• What other solutions or competitors did the client mention, and how does our offering compare? — Evaluates competitive positioning and differentiators.

• What closing strategies are most likely to resonate with this client based on our discussion? — Customises closing strategies based on client interaction.

• Did the client express any specific preferences or aversions towards pricing models or contract terms? — Identifies client preferences for pricing and contract negotiation.

• What is the client's timeline for decision-making, and what factors could accelerate or delay this? — Understands the client's urgency and decision-making process.

• How did the client perceive the value proposition compared to their current solution or competitor offerings? — Evaluates the client's perceived value of the solution.

Call Summary & Process

• What specific follow-up actions did we agree to, and who is responsible for each? — Ensures clarity and accountability in post-call tasks.

• What are the key insights and critical pieces of information about this client that need to be communicated in the handover? — Ensures the person taking over has everything they need for a seamless transition.

• How can we quantify the buyer's sentiment on a scale of 1–10, and what influenced this rating? — Objectively measures the buyer's sentiment.

• Create a timeline of the call highlighting key moments and decisions. — Provides a visual and chronological breakdown of the call.

• What immediate next steps should we prioritise to move this deal forward? — Identifies immediate actions for advancing the deal.

• Identify any patterns or recurring themes in the client's questions or concerns that we should address company-wide. — Identifies broader issues or opportunities for improvement.

• What specific commitments, if any, did the client make during the call, and what is our plan to follow up on these? — Tracks client commitments and plans for follow-up.

• What are the potential risks or challenges in this deal, and how can we proactively address them? — Identifies and strategises to mitigate potential deal risks.

Customer Success

These prompts are especially popular with CS teams using Glyphic to manage renewals, monitor account health, and prepare for handovers.

• Based on this call, what churn risk signals did the customer mention? Rate the risk low/medium/high and explain why. — Flags at-risk accounts early so you can intervene.

• What product gaps or feature requests did the customer raise? How do these compare to what we've heard from other accounts? — Surfaces product feedback and helps prioritise roadmap conversations.

• Draft a renewal preparation summary: key wins delivered, open issues, and the customer's stated priorities for next year. — Speeds up renewal prep and executive business reviews.

• What evidence from this call suggests the customer is a candidate for expansion? What product areas or use cases did they mention that we haven't addressed yet? — Identifies upsell and cross-sell opportunities.

• Write a handover document for this account: relationship history, key stakeholders, open commitments, and anything the new CSM needs to know on day one. — Ensures continuity when accounts are transferred between CSMs.

• Summarise the customer's current usage patterns and outcomes mentioned in this call. What does success look like to them? — Anchors QBR conversations in the customer's own language.

• What objections or concerns did the customer raise about the renewal or contract terms? How should we respond? — Prepares CSMs for renewal negotiation conversations.

Have a favourite prompt we haven't included? We'd love to hear it — reach out at support@glyphic.ai.