Guidelines and costs for backfilling data in Glyphic
Last updated: June 18, 2025
Custom insight backfill
Charged by the call
First 300 free
Then $0.25 per 10 insights per call
Coaching scorecard backfill
Charged by the call
First 300 free
Then $0.25 per call
Bulk call upload
Charged by the call
100 calls ML migrations for free
ML migrations: 1 USD per call
Supported formats
Fixed CSV formats linked here
Supported video formats :
.mp4, .mkv
Supported audio formats:
.mp3, .m4a, .wav, .aac
Gong migrators
All open deals or 100 calls whichever is largest
Other recorders
All open deals or 100 calls whichever is largest as long as they are in a supported format
Custom analysis
As long as custom insights have been created by the customer we can backfill and generate a csv for calls at a cost of $0.25 per 10 insights per call